Privacy Policy

Last updated: February 28, 2026

Avion Detailing LLC ("we," "us," or "our") operates the website www.avionclean.com. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, use our services, or interact with our advertisements on platforms including Meta (Facebook/Instagram) and Google.

1. Information We Collect

We may collect the following types of personal information:

Information You Provide Directly

• Full name
• Email address
• Phone number
• Vehicle information (year, make, model, paint condition)
• Payment and billing information (processed securely via Stripe)
• Messages and communications you send us

Information Collected Automatically

• IP address
• Browser type and version
• Device type and operating system
• Pages visited and time spent on our website
• Referring website or advertisement
• Cookies, pixel tags, and similar tracking technologies

2. How We Collect Information

We collect personal information through:

• Contact and booking forms on our website
• Stripe payment processing when you make a deposit or payment
• Google Analytics (analytics cookies to understand website usage)
• Google Ads conversion tracking (to measure advertising effectiveness)
• Meta (Facebook/Instagram) Pixel (if implemented, to measure ad performance and deliver relevant ads)
• Direct communication via phone, email, or social media

3. How We Use Your Information

We use your personal information for the following purposes:

• Providing services: To schedule, perform, and follow up on detailing services
• Processing payments: To collect deposits and payments securely via Stripe
• Communication: To respond to inquiries, send booking confirmations, and provide service updates
• Marketing and advertising: To deliver relevant advertisements on Meta (Facebook/Instagram), Google, and other platforms
• Analytics: To understand how visitors use our website and improve our services
• Legal compliance: To comply with applicable laws, regulations, and legal obligations

4. Third-Party Services and Data Sharing

We may share your information with the following categories of third-party service providers:

• Stripe: Payment processing — Stripe collects and processes payment information securely. See Stripe's Privacy Policy.
• Google (Analytics & Ads): Website analytics and advertising conversion tracking. See Google's Privacy Policy.
• Meta (Facebook/Instagram): Advertising measurement and delivery. See Meta's Privacy Policy.
• Resend: Transactional email delivery (booking confirmations and notifications). See Resend's Privacy Policy.
• Vercel: Website hosting. See Vercel's Privacy Policy.

We do not sell your personal information to third parties. We only share data as necessary to provide our services and as described in this policy.

Mobile information and SMS consent are never shared with third parties or affiliates for marketing or promotional purposes. No mobile information will be sold or shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are excluded from all of the sharing categories above and will not be shared with any third parties.

5. Cookies and Tracking Technologies

Our website uses the following cookies and tracking technologies:

• Google Analytics cookies: To analyze website traffic and user behavior (anonymous, aggregated data)
• Google Ads cookies: To track conversions from our advertising campaigns
• Essential cookies: Required for basic website functionality

You can control cookies through your browser settings. Disabling cookies may affect your experience on our website. Most browsers allow you to block or delete cookies in their settings.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Request that we correct inaccurate or incomplete data
• Deletion: Request that we delete your personal data
• Opt-out of marketing: Unsubscribe from marketing communications at any time
• Opt-out of tracking: Adjust your browser or device settings to limit tracking
• Ad preferences: Manage your ad preferences on Facebook and Google

To exercise any of these rights, contact us using the information provided below.

7. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. Payment information is processed securely through Stripe and is never stored on our servers. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, provide our services, and comply with legal obligations. Contact and booking information is retained for the duration of our business relationship and as required for legal and accounting purposes.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us and we will take steps to delete that information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

11. SMS/Text Messaging Program

Avion Detailing LLC offers appointment-related text messaging to customers who provide their mobile number and consent. This section describes our SMS program.

Types of Messages

Messages are transactional and relate to your appointment. They may include appointment confirmations, reminders, cancellations, rescheduling information, and customer-service communications. We do not send marketing or promotional text messages.

How You Opt In

You opt in by visiting www.avionclean.com/book, entering your mobile phone number, and actively selecting the optional SMS consent checkbox on the booking form. The consent checkbox is not pre-selected. SMS consent is not a condition of purchasing any goods or services.

Message Frequency, Rates, and Opting Out

• Message frequency varies based on the appointments you book.
• Message and data rates may apply, depending on your mobile carrier and plan.
• You can opt out at any time by replying STOP to any message. You will receive a single confirmation and no further texts.
• Reply HELP for assistance, or contact us at 612-384-2625 or clientcare@avionclean.com.
• Carriers are not liable for delayed or undelivered messages.

Privacy of Mobile Data

Mobile phone numbers and SMS consent are not sold or shared with any third parties or affiliates for marketing or promotional purposes. See Section 4 for details on how we handle data.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your data rights, contact us at: